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May 11, 2024
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BUS 208 - Quality and Productivity ManagementCredit Hours: 3
Focuses on the key quality improvement concepts regarding products and services, customers and suppliers, and systems and processes that make quality a part of the work life of an organization. Emphasizes the role of teams, including team meeting skills and techniques, and a variety of quality improvement tools, such as flowcharts, run charts, Pareto diagrams, cause and effect diagrams, evaluation matrices, and implementation road maps.
Lecture Hours: Lecture 3 hours per week.
Semester(s) Offered: Check Availability
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